Terms and Conditions

    Last updated: 11 March 2026

    1. Introduction

    Welcome to Bangarang Limited ("we", "us", "our", or "Bangarang"). These Terms and Conditions ("Terms") govern your access to and use of the Bangarang platform, including our website, mobile applications, and related services (collectively, the "Service").

    Bangarang Limited operates across the Asia Pacific region.

    By accessing or using the Service, creating an account, submitting content, participating as a Foodie Finder, or participating in the Bangarang Rewards Programme, you agree to be bound by these Terms. If you do not agree to these Terms, you must not use the Service or participate in the Rewards Programme.

    These Terms should be read together with any additional rules, criteria or conditions communicated to you in connection with particular Bangarang features, promotions, campaigns or rewards.

    2. User Responsibilities

    By using Bangarang, you agree to:

    • Provide accurate and truthful information when creating an account and posting reviews or recommendations.
    • Maintain the confidentiality of your account credentials and be responsible for all activity under your account.
    • Post only genuine, honest reviews, recommendations and food finds based on your own personal experiences.
    • Ensure that any food, restaurant, dish or venue you recommend is accurately described and that your recommendation is not misleading.
    • Where requested, provide sufficient information about a recommendation to explain what makes the dish, venue or experience noteworthy or worth discovering.
    • Upload photographs and other content that accurately represents the food, dish or venue being recommended.
    • Not submit content that is intentionally misleading, deceptive, fraudulent, spam-like or irrelevant to Bangarang.
    • Not post content that is defamatory, obscene, threatening, discriminatory, or otherwise unlawful.
    • Not use the Service to harass, bully, intimidate or otherwise harm other users, Foodie Finders, restaurant owners or businesses.
    • Not upload content that infringes any third party's intellectual property, privacy, publicity or other rights.
    • Not submit photographs or other content created by someone else unless you have the necessary rights and permissions to provide that content to Bangarang and grant Bangarang the rights described in these Terms.
    • Not use automated tools, bots or scripts to access the Service or scrape content.
    • Not attempt to manipulate ratings, reviews, Foodie Finds or Rewards Programme activity through fake accounts, paid reviews, duplicate submissions or other deceptive practices.
    • Not submit the same or substantially similar find multiple times for the purpose of obtaining additional Foodie Credits.
    • Comply with all applicable local, national and international laws and regulations in the jurisdiction from which you access the Service.
    • Not use the Service for any commercial purpose without our prior written consent.

    Bangarang may review, moderate, edit, decline, remove or decline to promote any User Content that we believe does not meet our content standards, Foodie Finder criteria or the purpose of the Service.

    3. Foodie Finders and the Bangarang Rewards Programme

    3.1 Foodie Finders

    Bangarang may invite or allow users to participate as Foodie Finders by submitting food recommendations, hidden gems, dishes, restaurants or other discoveries to the Service.

    The purpose of the Foodie Finder programme is to help Bangarang discover and showcase genuine, interesting and worthwhile food finds that may be valuable to the wider Bangarang community.

    Being a Foodie Finder does not guarantee that a submission will be published, promoted or rewarded.

    Bangarang may assess submissions based on factors including, but not limited to:

    • Whether the recommendation represents a genuine personal experience.
    • Whether the dish or venue is consistent with the purpose and spirit of Bangarang.
    • Whether the recommendation represents a genuine "find", hidden gem or noteworthy food experience.
    • The quality, relevance and authenticity of the photograph or other media submitted.
    • Whether the recommendation provides useful information about what makes the dish, venue or experience special.
    • Whether the submission is sufficiently different from existing Bangarang content.
    • Whether the submission complies with these Terms and any additional Foodie Finder guidelines provided by Bangarang.

    Bangarang reserves the right to determine, acting reasonably and in accordance with these Terms, whether a submission qualifies as a Foodie Find.

    3.2 Foodie Credits

    Bangarang may award Foodie Credits to eligible Foodie Finders as part of the Bangarang Rewards Programme.

    Foodie Credits are promotional rewards intended to encourage users to try and genuinely rate dishes shared by other Foodie Finders and restaurants on Bangarang. Sharing your own finds does not earn Foodie Credits. Foodie Credits are not wages, salary, cash payments or a guarantee of payment for submitting content.

    A rating does not automatically qualify for Foodie Credits merely because it has been submitted, published or reviewed. Ratings of your own dishes, or of dishes at a restaurant you own, do not qualify, and monthly and lifetime limits apply.

    To qualify for Foodie Credits, a rating must meet the applicable criteria (including your own photo and all scores) and any requirements communicated by Bangarang at the time of submission.

    Qualifying activity. Currently, the only activity that earns Foodie Credits is submitting a rating of a dish shared by another Foodie Finder or by a restaurant, with your own photo, all three scores and your written thoughts. Sharing your own finds and being featured by Bangarang do not earn Foodie Credits.

    Calculation and award. Each qualifying rating earns 1 Foodie Credit (equal to NZ$1 in reward value), credited automatically once the rating is submitted. Only one rating per dish qualifies, up to 10 qualifying ratings per calendar month and 50 Foodie Credits in total per member.

    Your opinion is your own. The score you give and whether your review is positive or negative do not affect eligibility. Positive reviews are never required, requested or rewarded differently. Ratings must reflect a genuine experience of the dish.

    Exclusions and fraud prevention. Ratings of your own dishes, dishes at a restaurant you own or manage, duplicate ratings, ratings without a genuine visit, or ratings made using multiple accounts do not qualify, and credits obtained this way may be reversed.

    Redemption. Foodie Credits can be cashed out as a NZ$25 voucher at 25 credits or a NZ$50 voucher at 50 credits. Credits have no cash value outside the programme and cannot be transferred.

    Earlier rules. Foodie Credits already earned under earlier programme rules (for example, for sharing finds or being picked) remain valid and redeemable.

    Missing or disputed credits. If you believe a credit is missing or was awarded incorrectly, email hello@bangarangfinds.com with the dish and the date of your rating within 30 days, and we will review it.

    Bangarang may, at its reasonable discretion:

    • Approve or decline a submission for Foodie Credits.
    • Award different amounts of Foodie Credits for different types of activity or campaigns (never based on the score or sentiment of a rating).
    • Withhold Foodie Credits where a submission does not meet the applicable criteria.
    • Decline credits for submissions that are duplicated, misleading, low quality, incomplete, unsuitable for Bangarang, or inconsistent with the purpose of the Foodie Finder programme.
    • Correct, reverse or remove Foodie Credits that were awarded in error or obtained through fraudulent, abusive or otherwise prohibited activity.
    • Introduce, change, suspend or discontinue particular rewards, campaigns or Foodie Credit opportunities, subject to applicable law.

    Foodie Credits have no cash value unless Bangarang expressly states otherwise.

    Foodie Credits are personal to the account to which they are awarded and may not be sold, transferred or exchanged for cash except where expressly permitted by Bangarang.

    Any expiry dates, redemption requirements, thresholds, limitations or additional conditions applying to Foodie Credits will be communicated to users as part of the applicable Rewards Programme or promotion.

    3.3 Quality and Authenticity of Rewards

    Bangarang invests in Foodie Credits to encourage the discovery of genuine and valuable food experiences and to help build the Bangarang community before and following the launch of the Bangarang app.

    As a result, Bangarang has a responsibility to ensure that Foodie Credits are awarded fairly and consistently and that rewarded content contributes to the authenticity and quality of the Bangarang platform.

    Users participating in the Rewards Programme acknowledge that Bangarang may review submissions before awarding Foodie Credits and may decline to award credits where a submission does not meet the applicable criteria.

    For clarity, participation in the Foodie Finder programme does not create an entitlement to receive Foodie Credits for every submission.

    4. User Content, Copyright and Promotional Rights

    4.1 Ownership of Your Content

    You retain ownership of the content you submit to Bangarang, including reviews, recommendations, photographs, videos, comments and other materials ("User Content"), subject to the licence granted to Bangarang below.

    You represent and warrant that:

    • You created the User Content or otherwise have all rights and permissions necessary to submit it to Bangarang.
    • You have the right to grant Bangarang the licence described in these Terms.
    • The User Content does not infringe any third party's copyright, trademark, privacy, publicity or other rights.
    • Any statements or recommendations contained in your User Content are based on your genuine experience and are not knowingly false or misleading.

    4.2 Licence to Bangarang

    By submitting User Content to Bangarang, you grant Bangarang Limited a worldwide, non-exclusive, royalty-free, transferable and sub-licensable licence to use, reproduce, copy, store, modify, edit, adapt, publish, display, communicate, distribute and otherwise use your User Content in connection with:

    • operating and providing the Bangarang Service;
    • displaying your recommendation, review, photograph or other User Content on Bangarang;
    • promoting, advertising and marketing Bangarang;
    • promoting, advertising or showcasing the dish, food, restaurant, venue or experience featured in your User Content;
    • creating social media posts, promotional materials, marketing campaigns, editorial content, advertisements and other communications featuring your User Content;
    • improving, developing and demonstrating the Bangarang Service;
    • distributing or communicating your User Content through Bangarang's website, mobile application, social media channels, email, digital advertising, media, promotional campaigns and other marketing channels; and
    • allowing Bangarang's commercial, media, marketing, technology and other service partners to use the User Content where reasonably required to operate or promote Bangarang.

    This licence applies whether or not you receive Foodie Credits for the particular User Content.

    4.3 Use of Your Photograph and Recommendation to Promote the Find

    By submitting a photograph, review or recommendation to Bangarang, you acknowledge and agree that Bangarang may choose to promote the particular food, dish, restaurant or experience featured in that submission.

    For example, Bangarang may feature your photograph or recommendation in a social media post, article, email, advertisement, promotional campaign, app feature or other communication designed to encourage people to discover and try that food or venue.

    You understand that the purpose of Bangarang is to help people discover great food finds and that your User Content may therefore be used to help promote the find to the wider Bangarang community and the public.

    You will not be entitled to additional payment, royalties or compensation for such use beyond any Foodie Credits that may be awarded under the applicable Rewards Programme, unless otherwise agreed by Bangarang in writing.

    Bangarang may identify you as the contributor or Foodie Finder associated with the User Content where appropriate, but is not required to do so unless otherwise required by applicable law or agreed with you.

    4.4 Editing and Formatting

    You acknowledge that Bangarang may reasonably crop, resize, format, edit or adapt your User Content for technical, editorial or promotional purposes, provided that Bangarang does not intentionally alter the substantive meaning of your recommendation in a misleading way.

    4.5 Third-Party Content

    You must not submit photographs, videos, text or other materials belonging to another person unless you have obtained the necessary permission to provide that content to Bangarang and to grant the licence described in these Terms.

    If you submit content featuring another person, you are responsible for ensuring that you have any permission or consent required to submit and allow Bangarang to use that content.

    4.6 Removal of Content

    You may request that particular User Content be removed from Bangarang by contacting us at hello@bangarangfinds.com.

    Removal of User Content from the Service does not automatically revoke the licence granted to Bangarang in relation to uses already made of that User Content, including promotional materials or campaigns that have already been created, published or distributed.

    Bangarang will consider reasonable removal requests subject to its legal obligations and the practical nature of the use concerned.

    5. Intellectual Property Rights

    Our Intellectual Property

    The Bangarang name, logo, branding, website design, software, and all related visual and functional elements are the exclusive property of Bangarang Limited and are protected by copyright, trademark and other intellectual property laws across the Asia Pacific region and internationally.

    You may not copy, reproduce, distribute, modify or create derivative works from any part of the Service without our express written permission.

    Your Content

    Your ownership of User Content is addressed in Section 4 of these Terms.

    Bangarang does not acquire ownership of your User Content merely because you submit it to the Service. Instead, you grant Bangarang the licence described in Section 4.

    Copyright Complaints

    If you believe that your intellectual property rights have been infringed by content on Bangarang, please contact us at hello@bangarangfinds.com with details of the alleged infringement.

    We will review legitimate complaints and take appropriate action in accordance with applicable law.

    6. Disclaimers

    The Service is provided on an "as is" and "as available" basis without warranties of any kind, whether express, implied or statutory, including but not limited to:

    • Implied warranties of merchantability, fitness for a particular purpose and non-infringement.
    • Any warranty that the Service will be uninterrupted, secure, error-free or free of viruses or other harmful components.
    • Any warranty regarding the accuracy, reliability or completeness of any content, including user reviews, recommendations, ratings and photographs.

    Bangarang Limited does not endorse, verify or guarantee the accuracy of any user-generated content, including food reviews, restaurant information, ratings or photographs. Reviews and recommendations represent the personal opinions and experiences of individual users and do not necessarily reflect the views of Bangarang Limited.

    We do not guarantee the quality, safety, hygiene or legality of any restaurant, food establishment or dish mentioned on the platform. Users should exercise their own judgement and conduct their own due diligence before visiting any establishment.

    7. Limitation of Liability

    To the maximum extent permitted by applicable law in the relevant Asia Pacific jurisdiction:

    • Bangarang Limited, its directors, officers, employees, agents, partners and affiliates shall not be liable for any indirect, incidental, special, consequential, punitive or exemplary damages, including but not limited to damages for loss of profits, goodwill, data or other intangible losses.
    • Bangarang Limited shall not be liable for any damages arising from your use of or inability to use the Service, any content posted by other users, unauthorised access to your account or any third-party conduct on the Service.
    • In no event shall Bangarang Limited's total aggregate liability to you exceed the amount you have paid to Bangarang Limited, if any, in the twelve (12) months preceding the claim, or one hundred New Zealand dollars (NZD 100), whichever is greater.
    • Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable consumer protection laws in your jurisdiction, including laws in Australia, Singapore, Japan, South Korea, Hong Kong and other Asia Pacific territories.

    8. Governing Law & Dispute Resolution

    These Terms shall be governed by and construed in accordance with the laws of New Zealand, without regard to its conflict of law provisions.

    Any dispute, controversy or claim arising out of or in connection with these Terms, or the breach, termination or invalidity thereof, shall first be attempted to be resolved through good-faith negotiation between the parties.

    If the dispute cannot be resolved through negotiation within thirty (30) days, it shall be submitted to the exclusive jurisdiction of the courts of New Zealand. The language of all proceedings shall be English.

    Nothing in these Terms excludes, restricts or modifies any rights or remedies you may have under the New Zealand Consumer Guarantees Act 1993, the Fair Trading Act 1986 or any other applicable New Zealand consumer protection legislation that cannot be excluded by agreement.

    Where mandatory consumer protection laws in your local Asia Pacific jurisdiction provide you with additional rights, those rights shall not be affected by this clause.

    9. Account Termination

    Termination by You

    You may terminate your account at any time by contacting us at hello@bangarangfinds.com.

    Upon termination, your right to use the Service will cease immediately. We will handle your account data in accordance with our Privacy Policy, though some content you have posted, such as reviews or recommendations, may remain on the platform in an anonymised or otherwise permitted form.

    Termination by Us

    We reserve the right to suspend or terminate your account, without prior notice or liability, if:

    • You breach any provision of these Terms.
    • You engage in fraudulent, abusive or illegal activity.
    • You submit fake, misleading or spam reviews or recommendations.
    • You manipulate Foodie Credits or the Rewards Programme.
    • You repeatedly submit content that does not meet applicable Foodie Finder criteria.
    • You harass or threaten other users or restaurant owners.
    • Your account has been inactive for an extended period.
    • We are required to do so by law or a regulatory authority.
    • We discontinue the Service or any part of it.

    Effect of Termination

    Upon termination, all rights and licences granted to you under these Terms will immediately cease.

    The licences granted by you to Bangarang in respect of User Content already submitted will survive to the extent necessary to allow Bangarang to continue uses already made or authorised under these Terms, subject to applicable law.

    Sections relating to intellectual property, User Content, disclaimers, limitation of liability, governing law and any other provisions which by their nature should survive termination shall survive termination.

    10. Modifications to Terms and Rewards Programme

    We reserve the right to modify these Terms, the Foodie Finder criteria or the Rewards Programme at any time.

    We will notify users of material changes by posting the updated Terms on this page and updating the "Last updated" date.

    Where required by applicable law, we will provide additional notice of material changes.

    Your continued use of the Service after any changes constitutes your acceptance of the revised Terms.

    Changes to the Rewards Programme may include changes to eligibility criteria, Foodie Credit amounts, qualifying activities, redemption conditions, expiry dates or other programme rules.

    No change to the Rewards Programme will affect Foodie Credits that have already been validly redeemed, except where required by law or where the relevant programme terms expressly provide otherwise.

    11. Contact Us

    If you have any questions about these Terms, the Foodie Finder programme or the Rewards Programme, please contact us at:

    hello@bangarangfinds.com